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Welcome to the Dispute Settlement Center
The Stop Shoplifting Education Program, an initiative of the Better Business Bureau Foundation of Upstate New York, Inc. is a one-day, three-hour participatory class that explores the social, legal and economic consequences of shoplifting. The program offers an opportunity for self-evaluation and does not criticize offenders for their actions, but rather explores the reason surrounding related offenses ultimately reducing the rate of recidivism.

The program serves as an alternate form of punishment without placing the burden of cost back on the community. It engages attendees by providing an open forum to discuss statistics, facts and questions about the offense.

The Stop Shoplifting Education Program is designed to reduce the rate of second recidivism and has successfully deterred future shoplifting behaviors in up to 82% of the cases, according to a University of Buffalo study. Upon successful completion the offenders will be able to:

• Appreciate how the justice system views the crime of shoplifting and the first offender status
• Know the consequences of a second offense
• Recognize the legal, social and financial impact shoplifting has on the retail industry, the community and themselves
• Help understand why they are involved in shoplifting

To learn more about the BBB’s Stop Shoplifting Education Program, please contact our office at 1-800-828-5000 x 225.

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