Better Business Bureau Auto Line
Administered by the Council of Better Business Bureaus, the Auto Line program is a new vehicle arbitration program that is based upon each individual state’s Lemon Law, but has added benefits to the consumer. Each manufacturer has expanded upon the Lemon Law when creating its program summary, usually allowing a longer period of time for consumers to file for relief. There is no charge to consumers for using the program, and the end decision of an arbitrator is binding on the manufacturer, but not on the consumer. | More Information

Better Business Bureau Stop Shoplifting Program
The Better Business Bureau Stop Shoplifting Program is currently offered throughout the 8 counties of Western New York. The program is for first time shoplifting offenders and is intended to reduce the occurrence of recidivism through education and self-evaluation. The program is available across all of Upstate NY, and classes are currently held on a regular basis in Western New York. | More Information

Commercial Arbitration
A low cost, time efficient alternative to formal court proceedings, the Dispute Settlement Center's Commercial Arbitration Programs may be the perfect venue to assist you in resolving your dispute. | More Information

Divorce Arbitration
Divorcing couples who would like a fair and equitable division of their marital property can use this time efficient, cost effective arbitration program. | More Information

Buyers Guide Publication (Formerly Consumer Guide)
The BBB Buyers Guide is an Accredited Business directory and consumer information resource guide published once per year by the Better Business bureau of Upstate New York for our consumers. | More Information

Accredited Business Arbitration
BBB Accredited Businesses have long been recognized for their commitment to business ethics and customer satisfaction. These companies guarantee their customers a fair and expeditious resolution of any dispute that may arise out of the normal course of business through the BBB's arbitration programs. | More Information