The Better Business Bureau's Dispute Settlement Center covers the 50 county area known as Upstate New York. With space in Albany, Binghamton, Rochester and Syracuse New York, the programs offered through the Dispute Settlement Center are administered out of the BBB's Regional Office in Buffalo. Please note: If you would like to FILE A COMPLAINT against a company that is located in the Upstate NY area, or if you have questions about a complaint you have already filed please visit www.bbb.org and click on the tab "file a complaint" or email the BBB complaint department at info@upstatenybbb.org or call 1-800-828-5000. Kathy Winter 100 Bryant Woods South Amherst, NY 14228 1-800-828-5000 ext. 277 kwinter@upstatenybbb.org Hearing sites are also available in Syracuse, Binghamton and Albany.
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