The Better Business Bureau's Dispute Settlement Center covers the 50 county area known as Upstate New York. With offices in Binghamton, Rochester and Syracuse New York and space in Albany New York, the programs offered through the Dispute Settlement Center are administered out of the BBB's Regional Office in Buffalo. Please note: If you would like to FILE A COMPLAINT against a company that is located in the Upstate NY area, or if you have questions about a complaint you have already filed please visit www.bbb.org and click on the tab "file a complaint" or email the BBB complaint department at info@upstatenybbb.org or call 1-800-828-5000. Ellen Tucker, Foundation Director 741 Delaware Avenue Buffalo, New York 14209 1-716-883-5050, ext.294 emtucker@upstatenybbb.org Rochester Office Pat Coakley, Manager 55 St. Paul Street Rochester, New York 14604 Hearing sites are also available in Syracuse, Binghamton and Albany.
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